As part of an extensive study of the physical properties of active galactic nuclei ( AGN ) we report high spatial resolution near-IR integral-field spectroscopy of the narrow-line region ( NLR ) and coronal-line region ( CLR ) of seven Seyfert galaxies . These measurements elucidate for the first time the two-dimensional spatial distribution and kinematics of the recombination line Br \gamma and high-ionization lines [ Si vi ] , [ Al ix ] and [ Ca viii ] on scales < 300 pc from the AGN . The observations reveal kinematic signatures of rotation and outflow in the NLR and CLR . The spatially resolved kinematics can be modeled as a combination of an outflow bicone and a rotating disk coincident with the molecular gas . High-excitation emission is seen in both components , suggesting it is leaking out of a clumpy torus . While NGC 1068 ( Seyfert 2 ) is viewed nearly edge-on , intermediate-type Seyferts are viewed at intermediate angles , consistent with unified schemes . A correlation between the outflow velocity and the molecular gas mass in r < 30 pc indicates that the accumulation of gas around the AGN increases the collimation and velocity of the outflow . The outflow rate is 2–3 orders of magnitude greater than the accretion rate , implying that the outflow is mass loaded by the surrounding interstellar medium ( ISM ) . In half of the observed AGN the kinetic power of the outflow is of the order of the power required by two-stage feedback models to be thermally coupled to the ISM and match the M _ { BH } - \sigma ^ { * } relation . In these objects the radio jet is clearly interacting with the ISM , indicative of a link between jet power and outflow power .